About Us and Terms of Service
Forbidden Planet NYC is one of the largest sellers of comic books, graphic novels, science fiction, toys, and associated collectibles in the world. We offer first class customer service, an exceptionally diverse and wide array of stock and speedy delivery.
We will make every attempt to ship your order straight away in the order in which it was received. We will make every attempt to order items not currently in stock, but should something be unavailable you will be informed immediately and you will be refunded. Please feel free to send an inquiry to: firstname.lastname@example.org if you have any questions regarding product availability. There is no minimum or maximum order (except where noted, mostly single issue comic books). However, we reserve the right to limit purchase quantities of some items. All single issue, standard-size comic books ship bagged and boarded unless otherwise requested upon checkout
Shipping and Pricing
fpnyc.com ships out of New York City. We offer in-store pick-up to residents of New York and New Jersey. Prices advertised and processed on fpnyc.com are not always the same prices in our New York City store located at 832 Broadway NY NY 10003. Shipping fees vary depending on carrier, distance, and weight and are calculated at checkout. This site is currently only equipped to ship within the United States. For all international orders, or to arrange orders shipping to other countries/territories, please email us at: email@example.com or call 212-475-6161 (Mon-Fri 9am-6pm EST).
All orders are shipped via UPS or USPS. We may switch to one carrier over the other regardless of what's selected to reduce shipping times or provide better service for your goods. If you'd like to arrange a specific carrier, or wish to use your own account numbers for either UPS or FedEx, please inform us at checkout in the comments field. Please contact us if you would like to use a different carrier. If your purchases are damaged in transit please keep the packaging as we will need it to claim insurance.
*** FREE Shipping Option ***
We currently offer FREE economy shipping as an option within the United States when you pruchase $79 or more (subtotal) worth of items!
In the event you are shipped the wrong item, it can be returned to us at our expense. Defective items may also be returned to us, postmarked within ten days of your receipt of them. They will be replaced as quickly as possible. Should you return a defective item and we are unable to replace it, you will be refunded. Apparel may be exchanged for another size only. All returned merchandise must be accompanied by the item's original packaging. Shipping costs on any returns for reasons other than incorrect items are the responsibility of the customer. Only Items purchased from fpnyc.com may be returned.
fpnyc.com attempts to be as accurate as possible. However, we cannot guarantee that product descriptions, pictures or other content of this site is 100% accurate, complete, reliable, current, or error-free. All items offered on this site are presumed to be in NEW condition unless otherwise stated. While we will make every attempt to only ship items in the best possible shape prior to packing your items, some variances may occur. We strive to ship all comic books in NM condition; all graphic novels, books and manga in the best condition possible, with no folds or tears. Toys and merchandise ship in the best condition we received them from the manufacturer. As such, there may be minor imperfections to their respective packaging. Again, we always strive to provide you with the best condition products we can.
All New York state residents MUST pay applicable sales tax.
Forbidden Planet NYC offers many products for all ages, however all orders placed on this site must be made by an adult over the age of 18.
Forbidden Planet retains the right to amend, modify, or edit any content on this site.
We do not store your credit card details or pass any of your information to third parties. We neither see nor store your passwords on our servers.